FAQ
FAQ
How long does it take to deliver my order?
Our team usually takes 1-3 business days to prepare and ship your package. After that, it should arrive within 4-9 business days.
What if my order is delayed?
Things happen, right? A small delay is usually due to weather, overworked drivers, etc. Your package should arrive within 12 days (maximum 3 days for handling and 9 days for transit). Wait 3 extra days beyond the 12, and if your package still hasn’t arrived, let us know at info@decoriquehome.com.
Can I return the items?
Absolutely. We offer a 30-day return policy, so you have plenty of time to try on the items and see if they fit your style. See the details here.
Which payment methods do you accept? You can pay with:
Google Pay / Apple Pay Shop Pay Visa, MasterCard, Maestro, American Express, Union Pay
Contact:
Phone: +31638257820
Email: info@decoriquehome.com
Address:Papevoort 10, Veldhoven, Noord-Brabant, 5503 PL, Netherlands
Support Hours:Mon to Fri: 08:00 AM to 6:00 PM
Company Information:Company Name: JimSales
Company Registration No: 87504537
Vat number: NL004428586B02